Learn key decision-making skills to better manage and implement IT and innovation in your workplace.
Information Technology (IT) changes the manner and scope in which businesses operate and compete. Innovations in IT have led some businesses to flourish, while others have faltered due to massive changes brought by this industry. IT is notoriously hard to manage. The challenge of managing IT is ensuring that the intended changes and innovations are realized, and the unintended ones are kept under control. This course will cover basic concepts of information technology management.
As part of this course you will:
This course is for you if you are:
This course is not overly technical. Detailed prior knowledge of computing technology is not required to take this course.
Managing IT and Innovation requires subtle decision-making skills. You will learn how to make decisions related to:
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